Things to keep in mind before running ads on tiktok:
Strictly follow these policies otherwise you may face loss
Do not deposit balance in ads account before running ads (Run your campaign and deposit after your campaign is on payment unsuccessful error
How To Avoid Tiktok Ads Suspension:
- Proper domain should be connected to your store (No subdomains/ redirect url is accepted i.e mystore.myshopify.com)
- If product is related to health care or cosmetics category ( i.e. beauty cream, serum, peanut butter, health monitoring device) Than customer should have legal documentations to advertise that product
- Products should not belong to any famous/registered brands and if so than customer should have reselling certificates for it
- No wrong discount percentage should be applied on a product
- Product page should not contain words which refer to any pledge or guarantee i.e ( Very fast, 100% secure, very, good, guaranteed results e.t.c)
- Footer should add all the policies 👇
- Business Name
- Customer service email
- Phone/whatsapp number
- Terms of services
- Privacy Policy
- Return & refund policy
- Shipping policy
- Policy pages protocols
- No yellow highlighted parts should be added
- No empty email should be added
- No incomplete detail should be added
- No coding line should be added
- Checkout page protocols
- Two checkout methods should be added (I.e. 1 is COD & Other is Credit card) Use this video for reference
- https://youtu.be/ZUlcLmD47pk?si=n_VdPuUKOlIAmREy
Ad Video creative protocols
- Video should not contain any vulgar material (i.e. products related to sexual health)
- Video should not contain logo/name of any famous brand
- Video should not contain any contact details of customer i.e whatsapp/email
- Video should not contain any wrong discount posters
Other Reasons Of Suspension
- If your ad account is already suspended in past than your new ad account will be suspended instantly to avoid this kind of suspension follow these:
- Change your ip address ( Laptop + Wifi)
Change your product
- Change your store domain
- If you use spam creatives and products (Spam = those products & creatives which are used by everyone frequently i.e. The Ordinary
- If you stop/stop your ad again & again that it can suspend
( If you follow all these points completely than there are very minimum chance to get suspension )
Here is our replacement warranty (Customer is only eligible for replacement if he completely follow our policies)
*PLEASE NOTE THAT:
A client is eligible for a replacement request if and only if the advertising materials including campaign video content & website were pre-approved by digimerce’s team.
If an ad account is suspended due to non-approved materials (including but not limited to the destination URL, the destination URL content, and the creatives), clients will not be eligible for a refund or replacement
Please acknowledge our policies and always approve your Ad content before running an ad…
Translation
*براہ مہربانی یاد رکھیں:
ایک کلائنٹ متبادل کی درخواست کا اہل ہے اگر اور صرف اس صورت میں جب اشتہاری مواد بشمول مہم کے ویڈیو مواد اور ویب سائٹ کو ڈیجیمرس کی ٹیم نے پہلے سے منظور کیا ہو۔
اگر کوئی اشتہاری اکاؤنٹ غیر منظور شدہ مواد کی وجہ سے معطل کر دیا جاتا ہے (بشمول منزل URL، منزل URL کا مواد، اور تخلیقات تک محدود نہیں)، کلائنٹس ریفنڈ یا متبادل کے اہل نہیں ہوں گے۔
براہ کرم ہماری پالیسیوں کو تسلیم کریں اور اشتہار چلانے سے پہلے اپنے اشتھاراتی مواد کو ہمیشہ منظور کریں۔
⚠️Follow advertisement policies to run long term ads